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"I wish this program would have been available before we started our RPA and IA journey. It would have been a great level setting experience for the company. As one of the executive sponsors, I could have created a much better view for our leadership of what we are doing."

~ Mike Morsch, CDK Global


Why Sourcing and Procurement Professionals Need Intelligent Automation



Certified Intelligent Automation Professional (CIAP)

Intelligent Process Automation is an evolving set of technologies used to automate repetitive, rules-based tasks and solve end-to-end business problems. This program teaches how to transform procurement operations, provides insight into why Robotic Process Automation is the best starting point, and identifies methods that have been proven to successfully run intelligent process automation programs.

Sourcing and procurement professionals can play a key role in an organization’s digitization efforts. By learning how to identify automation opportunities and selecting suppliers that utilize innovative technologies, hardline savings can be realized by reducing costly errors, improving compliance and generating more visibility, which enables employees to focus on more strategic tasks.  

The technologies that CIAP students will learn about the following:

  • Robotic Process Automation (RPA) – Handles repeatable, routine and predictable tasks
  • Cognitive technologies – Have the ability to be trained to read variable inputs and determine what actions to take
  • Workflow orchestration – Manages work between different IPA technologies, legacy systems and human workers
  • Virtual agents – Use voice or text chat for direct interaction with users

This certification provides an ideal foundation for teams and organizations looking to learn more about the capabilities, possibilities and limitations of intelligent automation technologies. Students will gain an understanding of best practices, common pitfalls and how to sustain the value of the program to achieve continued improvement.

** SIG is only authorized to offer CIAP to buy-side end-users located within the Americas, Europe or Australia.  Registration and exceptions to the CIAP program is subject to approval. **

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